• Field Service Technician

    Job Locations US-CA-Carlsbad
    Clearance Requirement
    None
  • Overview

    Vykin Corporation is currently looking for an experienced Field Service Technician to join our team in Sacramento, CA. We are a small defense contracting company that is veteran owned servicing the US Department of Defense. The successful candidate will receive competitive wages, health plans and the opportunity to join a small company that still believes every employee counts.

    Responsibilities

    • Provide ticketing support to all system and network devices.
    • Provide systems administration support in a Windows Server/Client environment, to include connecting systems to domains, managing user accounts, editing Group Policy, performing backups and redundancy setups, and automating processes.
    • Resolve all system and network related issues independently or through collaboration with third party support service representatives.
    • Update and manage various services and software, routinely conference with service vendors to leverage maximum capacity of current services.
    • Optimize network and virtual systems operations for cost-effectiveness and resource utilization.
    • Troubleshoot, configure, and manage network and peripheral devices.
    • Produce and edit documentation on internal processes, create user guides for deploying and using services.
    • Travel as required to provide technical support services to remote organization locations.

    Qualifications

    • Associates degree OR the equivalent years of related experience.
    • A minimum of six (6) years of experience providing IT service support.
    • Must be a US citizen and able to obtain and maintain a U.S. security clearance. 

     

    Preferred:

    • DoD 8570 IAT level II compliance required. 

    • ITIL v3 Foundations certificate (or the ability to obtain within 60 days of starting).

    • At least one industry standard technical certification related to Information Technology support, e.g. Microsoft, Cisco, etc.

    Working Conditions

    The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.  The work location is a government facility located in Sacramento, CA. supporting a federal customer. The successful applicant will be working for and reporting directly to the prime contractor or the DoD customer as appropriate.

     

    The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.

     

    Vykin Corporation is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.


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