Unified Communication Systems Adminstrator

Clearance Requirement
Top Secret/SCI


Vykin Corporation is currently looking for an experienced TS/SCI cleared Unified Communication Systems Administrator to join our team in Sterling, VA.  We are a small defense contracting company that is veteran owned servicing the US Department of Defense.  The successful candidate will receive competitive wages, health plans and the opportunity to join a small company that still believes every employee counts.


  • Serve as an escalation point for Service Desk.
  • Monitor and remediate any system health concerns of Unified Communications systems within the production environment.
  • Support maintenance and update configuration or recovery documentation for designated systems.
  • Support the improvement of performance and availability standards of technical solutions through continual service improvement.
  • Support compliance with policies and procedures, including DoD STIG requirements.
  • Ensure problems, error conditions, and system events are promptly and appropriately addressed.
  • Flexibility is a must and after hours, on-call may occur.




  • Bachelor’s Degree (or the equivalent years of relevant experience) and a minimum of twelve (12) years of experience.
  • An Active in-scope TS/SCI clearance with CI polygraph (or the ability to obtain a CI polygraph)
  • DOD 8570.01 compliant at IAT level II or higher e.g. CompTIA Security+ CE (or the ability to obtain the certificate within 90 days of hire)



  • Unified Communications (VOIP softphone, chat, messaging, video communications, telecom/voice ) administration/maintenance.

  • Day-to-day sustainment of an enterprise UC environment.

  • System administration of a Unified Communications systems and subsystems.

  • Knowledge of core features to include networking, mobile communications integration, conferencing (voice/web/video conferences; desktop/file sharing), MPLS-VPNs, SIP, H.264, and virtual/cloud integration

  • Knowledge of routing/switching and QoS techniques


  • Administration and sustainment experience in the following disciplines:
    • Skype for Business
    • Cisco Unified Communications Manager, Unity Connection, Cisco Unified Presence Servers, and Cisco Unified Application Engine
  • Willingness to learn complex systems

  • Experience with networking appliances, firewalls, and cloud/virtual environments

  • Possess one of the following certifications: MCSE - Communications; CCIE Collaboration, Cisco Certified Network Professional (CCNP-V) Voice, or Cisco Certified Network Professional (CCNP-C) Collaboration

  • Scriptwriting skills to automate monitoring and management tasks

Working Conditions

The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.  The work location is a government facility located on a military installation in Sterling, VA supporting a DoD customer.  The successful applicant will be working for and reporting directly to the prime contractor or the DoD customer as appropriate.


The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.


Vykin Corporation is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.


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